Riconorich Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website riconorich.media or engage our accounting services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out contact forms on our website
- Request a consultation or quote
- Subscribe to our newsletter
- Engage our professional services
This information may include:
- Name and contact details (email address, phone number, mailing address)
- Business name and industry
- Financial information necessary for accounting services
- Tax identification numbers and related documentation
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and browsing activity, including:
- IP address and geographic location
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our accounting services
- Respond to your inquiries and fulfill your requests
- Send administrative information, such as updates to our terms and policies
- Communicate about services, promotions, and events
- Comply with legal obligations and professional standards
- Protect against fraudulent, unauthorized, or illegal activity
- Analyze website usage to improve user experience
Legal Basis for Processing (PIPEDA)
Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), we process your personal information based on:
- Your consent, which you provide when submitting forms or engaging our services
- Contractual necessity, to fulfill our obligations to you as a client
- Legal obligations, including tax law compliance and professional accounting standards
- Legitimate business interests, balanced against your privacy rights
Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third parties who assist in operating our website and conducting our business, bound by confidentiality agreements
- Legal Requirements: When required by law, regulation, or legal process, including requests from the Canada Revenue Agency
- Professional Standards: To comply with CPA Canada standards and provincial accounting body requirements
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate confidentiality protections
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. For accounting records, we maintain documentation as required by Canadian tax law (typically seven years from the relevant tax year).
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Secure access controls and authentication
- Regular security assessments and updates
- Staff training on data protection
Your Privacy Rights
Under Canadian privacy law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Withdraw consent for certain processing activities
- Request deletion of your information (subject to legal retention requirements)
- Lodge a complaint with the Office of the Privacy Commissioner of Canada
To exercise these rights, please contact us using the information provided below.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any website you visit.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Riconorich Solutions
250 University Avenue, Suite 400
Toronto, Ontario M5H 3E5
Email: [email protected]